What is a Quality Assured Company?

Businesses which display the Quality Assured logo can only do so after completing a series of assessments which prove they have established a systematic approach to quality management, and are managing their business to ensure that customer needs are clearly understood, agreed and fulfilled.

The requirements behind the Quality Assured Logo are an international standard that give guidelines for an organization’s Quality Management System (“QMS”). The requirements cover a wide range of topics, including your supplier's top management commitment to quality, its customer focus, adequacy of its resources, employee competence, process management (for production, service delivery and relevant administrative and support processes), quality planning, product design, review of incoming orders, purchasing, monitoring and measurement of its processes and products, calibration of measuring equipment, processes to resolve customer complaints, corrective/preventive actions and a requirement to drive continual improvement of the QMS. Last but not least, there is a requirement for your supplier to monitor customer perceptions about the quality of the goods and services it provides.

A Quality Assured Company provide you with confidence that it can consistently provide services that meet your needs and expectations and comply with applicable regulations.

For further information or queries, call Trans Traffic Survey toll free today on 1300 88 39 36, or email us at traffic@trafficsurvey.com.au